Info

Forum.

Take a break from your busy schedule for lunch or come from afar. Just like the ancient Roman forums, the iconic Forum in Helsinki city center is bustling with activity. On your shopping route for fashion, wellness, or smart devices, you might find yourself in the midst of seasonal experiences, urban culture, and valued architecture. We have numerous international and domestic brands – cafes, restaurants, and shops. Come and get inspired.

FORUM SHOPPING CENTRE
MANNERHEIMINTIE 20
HELSINKI, FINLAND

Opening hours

FORUM SHOPS ARE OPEN IN MINIMUM:

MON – FRI 10 – 20 (restaurants from 11)
SAT 10 – 19 (restaurants from 11)
SUN 12 – 18

Some of our cafés and restaurants are open from early morning until late night. Shops with street entrance (for example on George’s Passage) may differ in opening hours. When the shopping center is closed, restaurants on the 3rd floor can be accessed through the Kukontori (Yrjönkatu) entrance.

Find the store specific opening hours for all shops, services, restaurants and cafés on page Stores and services.

COMMON AREAS OF FORUM ARE OPEN:

Mon – Fri 6 – 21
Sat 6 – 21
Sun 10 – 21

EXCEPTIONAL DAYS:

Sat 6.12. Independence Day 12-18

Wed 24.12. Christmas Eve – CLOSED

Thu 25.12. Christmas Day – CLOSED

Fri 26.12. Boxing Day 12-18

Wed 31.12. New Year’s Eve 10-18

Thu 1.1.2026 New Year’s Day 12-18

Tue 6.1.2026 Epiphany 12-18

2026 exceptional opening days – click entire list open here

Thu 2.4. Maundy Thursday 10–20

Fri 3.4. Good Friday 12–18

Sun 5.4. Easter Sunday 12–18

Mon 6.4. Easter Monday 12–18

Thu 30.4. Walpurgis Eve 10–18

Fri 1.5. May Day 12–18

Sun 10.5. Mother’s Day 12–18

Thu 14.5. Ascension Day 12–18

Sun 24.5. Pentecost 12–18

Fri 19.6. Midsummer Eve – CLOSED

Sat 20.6. Midsummer Day – CLOSED

Sat 31.10. All Saints’ Day 10–19

Sun 8.11. Father’s Day 12–18

Sun 6.12. Independence Day – CLOSED

Thu 24.12. Christmas Eve – CLOSED

Fri 25.12. Christmas Day – CLOSED

Sat 26.12. Boxing Day 12–18

Thu 31.12. New Year’s Eve 10–18

Fri 1.1.2027 New Year’s Day 12–18

Wed 6.1.2027 Epiphany 12–18

*Find the store specific opening hours for all shops, services, restaurants and cafés on page Stores and services.

Services

FORUM INFO SERVICE

Phone +358 9 5657 4523
Email infopiste@forum.fi
Location: 2nd Floor

LOST AND FOUNDS, STORAGE LOCKERS

Recent lost and founds can be enquired from Forum Info. After 2 weeks the valuables are taken to Suomen Löytötavarapalvelu, where one can enquire for lost goods.

Storage lockers are located on floor K, next to the exit of Gigantti store, opposite the elevators. A locker can be activated for personal use with any card that has an RFID tag resembling a Wi-Fi icon (e.g. most payment cards). Usage of the lockers is free of charge. Goods can be left in the storage lockers for a maximum of one day at a time. The goods must be picked up by 21:00, after which they will be emptied daily by the security personnel. Items left behind are treated as lost and founds. Forum isn’t responsible for items left in the lockers, so please keep your valuables with you whenever you visit the shopping centre. 

 

WC

There are toilet facilities in three different floors in Forum. Some of our restaurants and cafés have also their own toilets for customers.

In floor 3 the wc facilities are located at the end of the corridor nearby XS Toys.

In floor 0 the wc facilities are located on the opposite of the food court.

In floor K the wc facilities are located next to Gigantti lobby, opposite to escalators.

WI-FI

Forum offers a free wireless network in the shopping centre’s public areas. Join Forum Free Wi-Fi

BOKSI DONATION POINTS

Located on floor K in front of the glass railing, near the men’s restroom. These donation points are designed for reusable and functional items (clothes, home textiles, books etc.). It’s recommended to pack donations in a reusable bag or plastic sack to keep the items in good condition during transport.

BABY LOUNGE

The new baby lounge is located on the 3rd floor, in the corridor next to XS Toys. Diaper changing stations can also be found in connection with the accessible restrooms on floors K, 0, and 3.

Opening hours:

Mon-Fri: 6 AM – 8 PM

Sat: 6 AM – 7 PM

Sun: 10 AM – 6 PM

MOBILE DEVICE CHARGING STATION

Low battery? Visit the charging station to power up your mobile devices. Bring your own USB cable, plug it into the charging station and wait for your device to get refueled. In case you don’t carry an USB cable, you are sure to find the right kind in our range of stores. The charging station is located on the 2nd floor next to Forum Info.

ATM, DEPOSIT AND CURRENCY

The ATM’s, deposit and currency machine can be found:

On floor 0 next to the station tunnel entrance.
On floor 2 opposite Blue Tomato and next to the wall by Cubus. A deposit and a currency machines can be found on the 2nd floor.
On floor 3 nearby XS Toys. A deposit machine can be found on the 3rd floor next to the ATM.


PET VISITORS

Dogs and small, good behaving pets are welcome in the public areas of Forum shopping centre. Each store, restaurant and café determines separately whether animal guests are allowed inside the store, so please contact directly the staff for enquiring their pet policy.

Location and arrival

LOCATION & ADDRESS

Shopping Centre Forum, Mannerheimintie 20, 00100 Helsinki, FINLAND
Entrances also at Simonkatu, Yrjönkatu and Station Tunnel.

Forum is the downtown of Helsinki downtown
We’re located the most central spot in Helsinki, so you can easily navigate to Forum with any public transport or by your own car. Via Forum there’s an underground access to subway, tram, central railway station, Kamppi bus terminal and EuroPark parking hall. And in case you’re sailing or cruising to Helsinki, Forum is just a short walk from the docks of Kauppatori.

ACCESSIBILITY

All the common areas in Forum shopping centre are accessible. Also majority of shops, restaurants and cafés are accessible, except for Hello America shop with few stairs at the entrance, and restaurant Makaronitehdas, which is located in a basement with steeper stairs.

PARKING

Parking your car is the most convenient at the EuroPark P-CityForum parking hall from where there’s indoor access directly to the shopping centre. Enter the parking hall from Simonkatu, Eteläinen or Pohjoinen Rautatienkatu and Ruohonlahdenkatu maintenance tunnel. EuroPark uses Autopay to charge the parking fee so the automation will read the registration number of your car while you enter the hall. Read more at EuroPark P-CityForum website.

BICYCLING

The bicycle parking is located in Kukontori (Forum 3rd floor), which is easiest to access by bike from Yrjönkatu. During summer months there’s also a Helsinki City Bike -stop on Mannerheimintie, right next to the main entrance of Forum.

PUBLIC TRANSPORT

Local public transportation schedules and routes: HSL
National train schedules and routes: VR
National bus travel: Matkahuolto

Contact

Shopping Centre Director
Mervi Jäntti
mervi.jantti(at)sponda.fi
Tel. +358 20 431 3286

Marketing Manager
Annaliina Vekkeli
annaliina.vekkeli(at)sponda.fi
Tel. +358 20 431 3230

Leasing Manager
Veera Luostarinen
veera.luostarinen(at)sponda.fi

Property manager
Ari Jouhi
ari.jouhi(at)colliers.com

Forum Info
infopiste(at)forum.fi
Tel. +358 9 5657 4523

Security
forum.valvomo(at)securitas.fi
Tel. +358 9 694 8521

Promotional event bookings
Ocean Outdoor
alex.rotko(at)oceanoutdoor.fi
Tel. +358405458636

Property owner
Sponda Oy | sponda.fi
Yrjönkatu 29 C
PL 940, FI-00101 Helsinki
Tel: +358 20 431 31 (8.00–16.30)

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