Info

Forum. Here. Now. Forever.

We bring the people and energy streams of Helsinki together. Under our roof and corridors you can stay in motion and  get inspired, as well as have a stop, take a breath and refresh. At Forum you can get together with your friends or spend some precious me-time surrounded with the beat of the city. We are at the heart of the daily life and special moments of Helsinkians: at a shopping spree, on a coffee date or on a way to an event in the city. You’re welcome in the Downtown of Helsinki Downtown – whether you’re a local, a visitor or just passing trough. See you in Forum!

SHOPPING CENTRE FORUM
MANNERHEIMINTIE 20
HELSINKI, FINLAND

Opening hours

FORUM SHOPS ARE OPEN IN MINIMUM:

MON – FRI 10 – 20 (restaurants from 11)
SAT 10 – 19 (restaurants from 11)
SUN 12 – 18

Some of our cafés and restaurants are open from early morning until late night. Shops with street entrance (for example on George’s Passage) may differ in opening hours. When the shopping center is closed, restaurants on the 3rd floor can be accessed through the Kukontori (Yrjönkatu) entrance.

Find the store specific opening hours for all shops, services, restaurants and cafés on page Stores and services.

COMMON AREAS OF FORUM ARE OPEN:

Mon – Fri 6 – 21
Sat 6 – 21
Sun 10 – 21

EXCEPTIONAL DAYS:

Fri 21.6. Midsummer Eve – CLOSED

Sat 22.6. Midsummer Day – CLOSED

exceptional opening days – click list open here

Sat 2.11. All Saints’ Day 12-18

Sun 10.11. Father’s Day 12-18

Fri 6.12. Independence Day – Stores are open following their own opening hours*

Tue 24.12. Christmas Eve – Stores are open following their own opening hours*

Wed 25.12. Christmas Day – CLOSED

Thu 26.12. Boxing Day 12-18

Tue 31.12. New Year’s Eve 10-18

Wed 1.1.2025 New Year’s Day – CLOSED

Mon 6.1.2025 Epiphany 12-18

*Find the store specific opening hours for all shops, services, restaurants and cafés on page Stores and services.

Services

FORUM INFO SERVICE

Phone +358 9 5657 4523
Email infopiste@forum.fi
Location: 2nd Floor

STORAGE LOCKERS

Storage lockers are located on floor K, next to the exit of Gigantti store, opposite the elevators. A locker can be activated for personal use with any card that has an RFID tag resembling a Wi-Fi icon (e.g. most payment cards). Usage of the lockers is free of charge. Goods can be left in the storage lockers for a maximum of one day at a time. The goods must be picked up by 21:00, after which they will be emptied daily by the security personnel. Items left behind are treated as lost and founds. Forum isn’t responsible for items left in the lockers, so please keep your valuables with you whenever you visit the shopping centre. 

 

WC

There are toilet facilities in three different floors in Forum. Some of our restaurants and cafés have also their own toilets for customers.

In floor 3 the wc facilities are located at the end of the restaurant corridor which can be entered either from the 3rd floor or Kukontori.

In floor 0 the wc facilities are located on the opposite of the food court.

In floor K the wc facilities are located next to Gigantti lobby, opposite to escalators.

WI-FI

Forum offers a free wireless network in the shopping centre’s public areas. Join Forum Free Wi-Fi

LOST AND FOUNDS

Recent lost and founds can be enquired from Forum Info. After 2 weeks the valuables are taken to Suomen Löytötavarapalvelu, where one can enquire for lost goods.

BABY LOUNGE

The baby lounge premises are under renovation and the baby lounge is closed the meantime. New location will be announced later. Diaper changing stations are located in the accessible toilet toilets on the floors K, 0, and 3.

MOBILE DEVICE CHARGING STATION

Low battery? Visit the charging station to power up your mobile devices. Bring your own USB cable, plug it into the charging station and wait for your device to get refueled. In case you don’t carry an USB cable, you are sure to find the right kind in our range of stores. The charging station is located on the 2nd floor next to Forum Info.

ATM AND DEPOSIT

The ATM’s and deposit machine can be found:

On floor 0 next to the station tunnel entrance.
On floor 3 nearby XS Toys. A deposit machine can be found on the 3rd floor next to the ATM.


PET VISITORS

Dogs and small, good behaving pets are welcome in the public areas of Forum shopping centre. Each store, restaurant and café determines separately whether animal guests are allowed inside the store, so please contact directly the staff for enquiring their pet policy.

Location and arrival

LOCATION & ADDRESS

Shopping Centre Forum, Mannerheimintie 20, 00100 Helsinki, FINLAND
Entrances also at Simonkatu, Yrjönkatu and Station Tunnel.

Forum is the downtown of Helsinki downtown
We’re located the most central spot in Helsinki, so you can easily navigate to Forum with any public transport or by your own car. Via Forum there’s an underground access to subway, tram, central railway station, Kamppi bus terminal and EuroPark parking hall. And in case you’re sailing or cruising to Helsinki, Forum is just a short walk from the docks of Kauppatori.

ACCESSIBILITY

All the common areas in Forum shopping centre are accessible. Also majority of shops, restaurants and cafés are accessible, except for Hello America shop with few stairs at the entrance, and restaurant Makaronitehdas, which is located in a basement with steeper stairs.

PARKING

Parking your car is the most convenient at the EuroPark P-CityForum parking hall from where there’s indoor access directly to the shopping centre. Enter the parking hall from Simonkatu, Eteläinen or Pohjoinen Rautatienkatu and Ruohonlahdenkatu maintenance tunnel. EuroPark uses Autopay to charge the parking fee so the automation will read the registration number of your car while you enter the hall. Read more at EuroPark P-CityForum website.

BICYCLING

The bicycle parking is located in Kukontori (Forum 3rd floor), which is easiest to access by bike from Yrjönkatu. During summer months there’s also a Helsinki City Bike -stop on Mannerheimintie, right next to the main entrance of Forum.

PUBLIC TRANSPORT

Local public transportation schedules and routes: HSL
National train schedules and routes: VR
National bus travel: Matkahuolto

Contact

Shopping Centre Manager
Mervi Jäntti
mervi.jantti(at)sponda.fi
Tel. +358 20 431 3286

Marketing Manager
Annaliina Vekkeli
annaliina.vekkeli(at)sponda.fi
Tel. +358 20 431 3230

Leasing Manager
Veera Luostarinen
veera.luostarinen(at)sponda.fi

Property manager
Ari Jouhi
ari.jouhi(at)colliers.com

Forum Info
infopiste(at)forum.fi
Tel. +358 9 5657 4523

Security
securitas(at)forum.fi
Tel. +358 9 694 8521

Promotional event bookings
Clear Channel
promootiot(at)clearchannel.fi
Tel. +358 20 731 2058

Property owner
Sponda Oy | sponda.fi
Yrjönkatu 29 C
PL 940, FI-00101 Helsinki
Tel: +358 20 431 31 (8.00–16.30)

Feedback

Do you have ideas or thoughts on how we could improve our services? This is the right place. Please note that if you wish to target the feedback to a shop or service, pick "Feedback for store" and select the store from the list. Thank you!
Privacy Policy
Feedback type